Updated 24th of March, 2026
Ask The Network (“ATN”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you access or use the Ask The Network platform, website, and related services (the “Platform”).
Data Controller
ATN Ltd is the data controller responsible for your personal data for the purposes of applicable data protection laws.
Registered address: Ask The Network, PO Box 8169, WELLINGBOROUGH, NN8 9PH, United Kingdom
This Privacy Policy applies to:
By using the Platform, you acknowledge that your information will be handled in accordance with this Privacy Policy.
The Platform is not intended for individuals under the age of 18, and individuals under 18 are not permitted to create accounts or use the Platform directly.
ATN does not knowingly collect personal data directly from individuals under the age of 18 as users of the Platform.
However, the Platform may process content, research, or data provided by organisations or adult users that includes information relating to individuals under the age of 18 (for example, in case studies, research materials, or lived experience data).
In such cases:
If we become aware that personal data has been collected directly from a minor through use of the Platform without appropriate consent, we will take reasonable steps to delete such data.
If you believe that a minor has provided personal data directly through the Platform, please contact us at [Insert Contact Email].
We collect information directly from you, automatically through your use of the Platform, and from third parties where applicable.
We may collect:
This information is used solely for the operation, administration, and improvement of the Platform, including enabling user accounts, facilitating participation, and managing services.
We do not sell personal data.
We do not share personal data with third parties for advertising or marketing purposes. Personal data may be shared with trusted third-party service providers where necessary to operate the Platform (such as hosting providers, analytics providers, and payment processors), or where required by law.
All such sharing is limited to what is necessary for the provision of the Platform and is subject to appropriate safeguards.
Where users choose to remove or deactivate their profile, ATN will take reasonable steps to delete or anonymise associated personal data, except where retention is required for legal, regulatory, security, or operational purposes.
We may automatically collect:
This section describes how content is processed as data within the Platform. Users and partners retain ownership of content they submit. By submitting content, they grant ATN the right to use, process, analyse, and incorporate such content into aggregated, anonymised, and AI-generated outputs as part of the Platform. Ownership of the Platform, its structure, and derived outputs remains with ATN. The rights and permitted uses of content are governed further by the Terms of Service.
We collect content you provide through the Platform, including:
Content contributed to the Platform is intended to support a shared knowledge base and may be:
As a result:
ATN will take reasonable steps to remove or anonymise personal identifiers associated with content where appropriate, but does not guarantee removal of all derived or aggregated outputs.
Payments are processed through third-party providers (e.g., Stripe, PayPal).
ATN does not store full payment card details.
We use your information for the following purposes:
ATN may use artificial intelligence and automated systems to process user-submitted content.
This may include:
Important:
We do not use user content for AI training beyond what is necessary to operate the Platform, unless explicitly stated.
ATN is designed to support anonymous knowledge sharing at the user interface level, where possible.
Default Anonymity
Optional Identification in Private Contexts
Private Chat Spaces
Limitations
Private communications (including chat functionality) are intended to be limited in scope and used for direct interaction between users.
ATN does not use personal identity information disclosed within private chat environments for profiling, marketing, or external sharing.
ATN does not intentionally retain private communications for long-term use beyond what is necessary to operate and maintain the Platform.
However:
Users should avoid sharing sensitive personal information within private communications where confidentiality is critical.
ATN may partner with organisations or individuals who provide:
Data Handling Approach
AI Processing Considerations
Where content has been processed by AI systems:
Post-Agreement Data Handling
Where a partnership ends:
By providing content, research, or datasets to ATN, partners and users acknowledge that:
Nothing in this Privacy Policy is intended to limit your rights under applicable data protection laws.
Where content contains personal data, users may request deletion or erasure of that
personal data in accordance with applicable law.
However:
ATN will take reasonable steps to honour valid data subject requests, but does not guarantee removal of anonymised, aggregated, or AI-derived outputs.
Where applicable, including under UK and EU data protection laws (such as the UK GDPR and EU GDPR), we rely on the following legal bases for processing personal data:
Contractual Necessity
We process personal data where necessary to provide the Platform and fulfil our contractual obligations to users. This includes:
Legitimate Interests
We process personal data where necessary for our legitimate interests, provided these are not overridden by your rights. This includes:
Consent
We rely on your consent where required by law. This includes:
You may withdraw your consent at any time.
Legal Obligation
We may process personal data where necessary to comply with legal or regulatory obligations, including:
We do not sell personal data.
We may share information with:
In the event of a merger, investment, or sale, data may be transferred as part of the business.
ATN may use automated systems, including artificial intelligence, to process content and provide features such as summarisation, organisation of information, and content recommendations.
ATN does not use automated decision-making that produces legal or similarly significant effects on users.
AI-generated outputs are intended to support information discovery and knowledge sharing, and are not used to make decisions about users without human oversight.
ATN does not engage in profiling of users for the purpose of targeted advertising or behavioural tracking.
Where automated processing is used, it is applied in a limited and proportionate manner consistent with the operation of the Platform.
Your personal data may be stored and processed in:
Where personal data is transferred outside of the United Kingdom or the European Economic Area, ATN will take reasonable steps to ensure that appropriate safeguards are in place to protect your data.
These safeguards may include:
By using the Platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside your country of residence.
We retain personal data only for as long as necessary to:
We may retain certain information for longer where required for security or legal purposes.
Depending on your jurisdiction, you may have the right to:
To exercise your rights, contact:
[Insert Contact Email]
We implement appropriate technical and organisational measures to protect your data, including:
However, no system is completely secure, and we cannot guarantee absolute security.
ATN takes the security of personal data seriously and has processes in place to identify, assess, and respond to potential data security incidents.
In the event of a data breach affecting personal data, ATN will take appropriate steps to:
The Platform may contain links to third-party websites.
We are not responsible for the privacy practices of those sites.
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.
Continued use of the Platform after changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or how your personal data is handled, or if you wish to exercise your data protection rights, please contact us at:
Email: media@askthenetwork.co.uk
ATN will review and respond to data protection requests within a reasonable timeframe and in accordance with applicable data protection laws.